At Ho Ho Ho!, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect when you visit our store or place an order, how we use it, and the choices you have.
Information we collect
When you shop with us, we collect the following types of information:
- Contact details — your name, email address, phone number, and billing and shipping addresses.
- Order information — the products you purchase, order totals, and delivery details.
- Payment details — your payment is processed securely by our payment providers; we do not store full card numbers on our servers.
- Browsing information — device and browser details and pages you visit, collected through cookies and similar technologies.
How we use your information
We use your information to:
- Process, fulfill, and deliver your orders.
- Provide customer support and respond to your questions.
- Send you order confirmations, shipping updates, and pickup notifications.
- Improve our store and keep it secure.
How we share your information
We only share your information with trusted service providers who help us run our store — such as payment processors that handle your payment securely and shipping carriers that deliver your order. We do not sell or rent your personal information to third parties.
How we protect your information
We take reasonable steps to keep your personal information safe. Our store uses secure, encrypted connections, and payments are processed through payment providers that meet industry security standards. While no method of transmission over the internet is 100% secure, we work hard to protect your information.
Cookies
We use cookies to keep your shopping cart working, remember your preferences, and understand how visitors use our store so we can improve it. You can control or delete cookies through your browser settings, though some store features may not work properly without them.
Your rights
You have the right to access, correct, or request deletion of your personal information, and to ask us to stop using your information for marketing at any time. To exercise any of these rights, just contact us using the details below and we will respond promptly.
Contact us
If you have any questions about this Privacy Policy or your personal information, please contact us:
Ho Ho Ho!
21 Lasalle Boulevard, Sudbury, Ontario, P3A6B1, Canada
Phone: +1 819-349-0403
Email: yassinedrissi1899@gmail.com